In the last two decades, computerization has given way to the digital transformation that today characterizes the majority of investments in technology by organizations. This investment leads to the reorganization of processes in business activity, either to redesign them or to automate workflows and processes. In other words, organizations must continuously manage, review, and transform their business processes, by analyzing current workflows, discovering points to improve, simulating business impacts of the changes introduced, and optimizing the modeling. This way, organizations will be able to define business processes capable of more effective responses, appropriate to the organizational activity.

In this sense, the Business Process Management (BPM) approach presents itself as a promoter of the digital transformation of organizations, especially when combined with disciplines such as RPA (Robotic Process Automation), BAM (Business Activity Monitoring) or Business Process Intelligence (BPI). BPM adoption contributes to achieving business objectives by enhancing business processes agility, adaptability, efficiency, cost control, and risk management, among others.


Topics of interest

The main areas covered in this workshop include, but are not limited to:

  • Applications and organizational aspects of BPM
  • Blockchain-based process execution
  • BPM adoption in SMEs
  • BPM as a tool for digital transformation
  • Business activity monitoring and analysis
  • Business modeling support and maintainability
  • Business process intelligence
  • Digital government and BPM
  • Healthcare process management
  • Predictions on business process monitoring
  • Privacy-preserving data publishing
  • Process mining developments and applications
  • Process modeling and conformance checking
  • Robot process automation for process transformation
  • Social BPM


Paper Submission and Format Guidelines:

We cordially invite you to submit your research papers for presentation at the workshop “Business Process Management: the answer from two decades of Digital Transformation”. The submissions must consist of unpublished work resulting from research that present original scientific contributions such as state-of-art reviews and new research perspectives, groundbreaking ideas and/or architectures, solutions and/or applications for real problems, empirical and/or evaluation works, case studies, etc., in accordance with the topics of this Workshop.

Submitted work must not be not under revision elsewhere. The submissions will be double-blind reviewed on a rolling basis to ensure a rapid decision. Therefore, authors should not include on submissions names and affiliations during the reviewing phase and avoid references in the text that can identify authors.

Submissions must be of one of two types:
 — Full paper: Finished and consolidated R&D works. These papers are assigned a 8-page limit;
 — Short paper: Ongoing works with relevant preliminary results open to discussion. These papers are assigned a 4-page limit.

Papers must be written in one of the official conference languages (English, Spanish or Portuguese) and must follow the conference format guidelines. Formatting instructions are available at:

Although submissions shall be done using PDF file format, camera ready versions of the accepted papers must be delivered in MS Word format also. Submissions must be done using EasyChair, and the appropriate link for submission will be provided shortly.



Regardless of the type of submission, Program Committee and Organizing Committee may suggest papers to be accepted. Workshops papers will be published in the conference proceedings in specific Workshop chapters. Proceedings will be submitted for indexation by ISI Thomson, SCOPUS, INSPEC and Google Scholar.

Detailed and up-to-date information may be found at CISTI 2021 website. Published full and short papers will be sent to EI, IEEE XPlore, INSPEC, ISI, SCOPUS and Google Scholar. Authors of accepted papers must be registered to have papers published in the proceedings.


Important Dates:

  • Paper submission: February 28 March 14, 2021
  • Notification of acceptance: March 28 April 4, 2021
  • Camera Ready papers and Registration: April 11, 2021


Workshop Organizing Committee:

Pedro Malta, Universidade Nova de Lisboa, Portugal

Joaquim P. Silva, Instituto Politécnico do Cávado e do Ave, Portugal


Workshop Program Committee:

António Miguel Cruz, Instituto Politécnico de Viana do Castelo
António Pedro Oliveira, Wipro Portugal
Cândido Mariz, Câmara Municipal de Barcelos
Carolina Santos, ENSP, Universidade Nova de Lisboa
Estrela Cruz, Instituto Politécnico de Viana do Castelo
Fernando Paulo Belfo, Instituto Sup. Contab. e Administração de Coimbra
Fernando Moreira, Universidade Portucalense
Franclim Bento, IBM Portugal
Frederico Jesus, Nova IMS, Universidade Nova de Lisboa
Henrique Mamede, Universidade Aberta
João Costa, Millennium BCP
Jorge Coelho, Universidade do Minho
José Luís Pereira, Universidade do Minho
José Luís Reis, Instituto Universitário da Maia
Nuno Lopes, Instituto Politécnico do Cávado e do Ave
Óscar Ribeiro, Universidade Lusófona
Paulo Teixeira, Instituto Politécnico do Cávado e do Ave
Patrícia Leite, Instituto Politécnico do Cávado e do Ave
Sara Paiva, Instituto Politécnico de Viana do Castelo
Sérgio Lopes, Instituto Politécnico de Viana do Castelo
Vitor Santos, Nova IMS, Universidade Nova de Lisboa