Digital transformation has been revolutionizing the way society in general and organizations in particular function, making itself felt, in particular, in the management of organizations and in the skills needed by professionals to carry out their functions.

In the public sector, in its different areas of activity (local administration, health, education, and also with regard to tax authorities), digitalization, as well as other technologies, have been increasingly applied, as a way of reducing bureaucracy, increasing efficiency and effectiveness of services, but also as a way of bringing organizations closer to the population they serve. We are currently witnessing a new conception of cities largely based on technology – Smart City, which combines technology with the Sustainable Development Goals. In this context, and considering:

  • the strong influence of technological tools and their impact on public sector management;
  • the constant requirement for professionals to adapt to the rapid and permanent evolution of technologies;
  • the growing demand for digital use by service users;

The Digital transformation in the public sector workshop aims to be a discussion forum where academic and professional communities can share and disseminate knowledge about digital transformation and its impact on public sector management.


List of topics of interest:

  • Accountability and the digital transformation
  • E-government and the digital transformation
  • Digital transformation and sustainable development goals
  • The new public management and governance and the digital transformation
  • The digital transformation and bureaucratization
  • The digital transformation and fraud and corruption
  • The digital transformation and accounting
  • The digital transformation and auditing
  • The digital transformation and marketing
  • The digital transformation and finance
  • Education and digital transformation
  • Profession and digital transformation
  • Impact of business processes on digital transformation
  • Impact of digital transformation on digital archive


Paper submission and formatting guidelines:

We invite academics and professional to submit original papers in order to contribute to an effective and rich discussion around the workshop topic.

A double-blind peer review process will be followed to evaluate the submitted papers. This means that submissions should not include any information that allows for the identification of the authors, including e-mail, affiliation, or references to previous publications of the authors. This information should only be made available in the final version of paper, upon acceptance for presentation and publication. Should the authors need to include one or more references to previous work, this should appear in the bibliography section as “Self Reference”, and be later replaced by the original reference, upon acceptance of the paper.

All papers must follow the formatting rules of CISTI’24 and be written in Portuguese, Spanish or English. A MSWord template is available at

Papers should be submitted in PDF. However, the final version submitted after acceptance for publication should be in MSWord format.

Papers can be submitted at:


Important dates:

  • Deadline for paper submission: March 10, 2024
  • Notification of paper acceptance: April 11, 2024
  • Deadline for final versions and conference registration: April 21, 2024
  • Conference dates: June 25-28, 2024


Organizing committee:

Augusta Ferreira; ISCA-UA, University of Aveiro; +351 924 406 178; This email address is being protected from spambots. You need JavaScript enabled to view it.;

Carlos Santos; ISCA-UA, University of Aveiro; +351 962 830 748; This email address is being protected from spambots. You need JavaScript enabled to view it.;

Helena Inácio; ISCA-UA, University of Aveiro; +351 918 465 713; This email address is being protected from spambots. You need JavaScript enabled to view it..


Program Committee:

Augusta Ferreira; ISCA-UA, University of Aveiro.

Carlos Santos; ISCA-UA, University of Aveiro.

Enrique Bonsón; University of Huelva.

Helena Inácio; ISCA-UA, University of Aveiro.

Graça Azevedo; ISCA-UA, University of Aveiro.

Giuseppe Grossi; Kristlanstad University

Isabel Brusca; Univerity of Zaragoza.

Maria Tavares; ISCA-UA, University of Aveiro.

Maria José Fernandes; Polytechnic Institute of Cávado e do Ave.

Marco Bisogno; University of Salerno.

Marta Guerreiro; Polytechnic Institute of Viana do Castelo.

Nuno Ribeiro; Polytechnic Institute of Bragança.

Odd J. Stalebrink; Pennsylvania State University.

Patrícia Gomes; Polytechnic Institute of Cávado e do Ave.

Rui Marques; ISCA-UA, University of Aveiro.

Sandra Cohen; Athens University of Economics and Business.

Sara Serra; Polytechnic Institute of Cávado e do Ave.

Sónia Nogueira; Polytechnic Institute of Bragança.

Susana Jorge; University of Coimbra.

Susana Silva; Polytechnic Institute of Cávado e do Ave.

Verónica Ribeiro; Polytechnic Institute of Cávado e do Ave.



© CISTI'2024 – 19th Iberian Conference on Information Systems and Technologies

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